Frequently Asked Questions

Yes — we provide free, no-obligation quotes for all standard electrical work. For larger jobs like switchboard upgrades or renovations, we'll visit the site to assess the scope and give you an accurate price. For smaller jobs, we can often quote over the phone or by message. Just get in touch and we'll sort it out.

Yes. We hold electrical contractor licences in both New South Wales (Lic: 352091C) and Queensland (Lic: 1505999), so we can legally work across the Tweed Coast border without issue. Whether your property is in Tweed Heads or Coolangatta, we've got you covered.

We aim to respond to genuine electrical emergencies as quickly as possible — typically within the hour for customers in our core service area. We're available 24 hours a day, 7 days a week, including weekends and public holidays. If it's urgent, call us directly on 0421 874 198 rather than submitting an online form.

In Australia, all electrical work beyond changing a light bulb must be carried out by a licensed electrician. This isn't just a technicality — unlicensed electrical work is illegal, voids your home insurance, and can be genuinely dangerous. If you're unsure whether a job needs a sparky, give us a call and we'll tell you honestly.

Yes. For all notifiable electrical work (which includes most new installations, switchboard work, and alterations), we issue a Certificate of Compliance for Electrical Work (CCEW) as required by law. This is important for insurance purposes and if you ever sell your property. You'll always receive your paperwork.

We're based on the Tweed Coast and service a broad area including Tweed Heads, Banora Point, Coolangatta, Currumbin, Palm Beach, Casuarina, Kingscliff, Cabarita Beach, Pottsville, Murwillumbah, Byron Bay, and the broader Gold Coast and Northern Rivers regions. Not sure if we cover your area? Just ask — we're happy to travel for the right job.

We accept bank transfer, credit card, and cash. Invoices are sent via email for your records. For larger projects, we may agree on a deposit and progress payment schedule — we'll outline this clearly in your quote before any work begins.